TERMS OF USE
Made in Youthland® (collectively, ActiveYouth Lda. – Company registered in Lisbon, Portugal with VAT PT513454742), provide the services available on the Website (“www.madeinyouthland.com”) to you subject to the following terms and conditions (the “Terms and Conditions”). By accessing or using the Website, you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by these Terms and Conditions.
1. GENERAL TERMS OF USE
You acknowledge and agree that these Terms and Conditions, together with our Privacy Policy constitute the complete and exclusive agreement between us concerning your use of the Website, and supersede and govern all prior proposals, agreements, or other communications.
We reserve the right, in our sole discretion, to change these Terms and Conditions at any time by posting the changes on the Website. Any changes are effective immediately upon posting to the Website. Your continued use of the Website constitutes your agreement to all such terms and conditions. We may, with or without prior notice, terminate any of the rights granted by these Terms and Conditions. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Website.
Nothing contained in these Terms and Conditions shall be construed as creating any agency, partnership, or other form of joint enterprise between us. Our to require your performance of any provision hereof shall not affect the full right to require such performance at any time thereafter, nor shall our waiver of a breach of any provision hereof be taken or held to be a waiver of the provision itself. In the event that any provision of these Terms and Conditions shall be unenforceable or invalid under any applicable law or be so held by any applicable court decision, such unenforceability or invalidity shall not render these Terms and Conditions unenforceable or invalid as a whole. We will amend or replace such provision with one that is valid and enforceable and which achieves, to the extent possible, our original objectives and intent as reflected in the original provision.
2. COMPLIANCE & SAFETY
Products are registered at the Cosmetic Portal of European Union & fully comply with Portuguese & European Legislation. All Packaging, Products and Ingredients have safety product report sheets that can be consulted by the authorities if needed.
We are also members of Sociedade Ponto Verde as we comply with our duties towards environmental laws in Portugal & European Union.
All our products are produced in our Partner Laboratory in Portugal certified with ISO-22716 – Good Manufacturing Practices (GMP) in Cosmetics Industry.
3. LOGIN / SIGN UP
To use some of the services or features made available to you on this Site you will need to register. When you register you are required to provide information about yourself that is true, accurate, current, and complete in all respects. Should any of your registration information change, please notify us immediately at the following e-mail address hello@madeinyouthland.com . We may also change registration requirements from time to time.
The account password you provide should be unique and kept secure, and you must notify Made in Youthland® immediately of any breach of security or unauthorised use of your account. Although Made in Youthland® will not be liable for your losses caused by any unauthorized use of your account, you may be liable for Made in Youthland®’s losses or others due to such unauthorized use.
Please refer to our Privacy Policy for information about how we use your data.
4. PRIVACY POLICY
All information provided by you is only used to ensure the best possible shopping experience. All information is strictly confidential & your personal information will not be shared, rented, sold, circulated, nor modified in any way.
If you place an order with us, we request certain personal information. You must provide contact information (such as name, email and delivery address) and financial information through Paypal. If we have trouble processing an order, we will use your contact information. Your telephone number is required for shipping purposes in case our selected carrier needs to contact you regarding the delivery.
We use third-party web beacons (Google Analytics) from Google to help analyze where visitors go and what they do while visiting our website. We reserve the right to modify this privacy policy at any time, so please review it frequently. If we make significant changes to this policy, we will notify you here and by a notice on the website in general.
We are also authorized by the National Commision of Data Protection to manage your private information & send you newsletters with your consent by subscribing them & after the confirmation of the subscription on the e-mail sent to you.
This was last updated on May 2017.
5. RETURNS POLICY
We believe our products are the best, and we cannot accept returns due to healthful reasons and assure that our products keep being safe for everyone.
Goods that are faulty or are received damaged/broken/packaging opened at the moment the carrier leaves it with you, please take a picture and send it to us so we can understand what went wrong with the transportation & send you back your order again.
If your item is faulty/broken when you receive it, you can return it for a refund as well. Just request your Returns Merchandise Authorisation number and return the damaged goods to us within five days of the day you received them so we can inspect them and issue your refund.
If you are not happy with your purchase, email us hello@madeinyouthland.com with your concern and we’ll do everything to make you happy again – your happiness is our top priority.
If you need further advise / information before making your purchase, please email us at hello@madeinyouthland.com, and we will be happy to help you.
6. PRICING POLICY
Prices shown on the Site are in Euros and are inclusive of 23% VAT, accordingly to Portuguese Law. No other tax or import duty will be applied to orders.
In several countries skincare products are duty-free, however, to make sure you don’t incur on additional taxes without previous knowledge, here is a practical calculator of Import Dutty & Taxes Calculation.
Product prices are set at the beginning of the launch of a skincare collection and are subject to change. Once you place your order, that’s the final price & we never charge you a different one.
If you are a customer whose credit/debit card is not denominated in Euros, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.
7. SAFE & ENCRYPTED PAYMENTS
To help ensure that your shopping experience is safe, simple and secure we use Secure Socket Layer (SSL) technology. This encrypts and protects the data you send to us over the internet. If SSL is enabled then you will see a padlock at the top of your browser and you can click on this to find out information about the SSL digital certificate registration as well as our company identification to certify that we, indeed, exist!
You will also notice that when you look at the location (URL) field at the top of the browser you will see it begin with ‘https:’ instead of the normal ‘http:’. This means that you are in secure mode.
8. PAYMENT METHODS
We accept Visa, MasterCard, American Express, Delta, and Maestro credit and debit cards, Paypal & Multibanco in Portugal.
9. ACCURACY OF INFORMATION
We attempt to be as accurate as possible when describing our products and services on the Website; however, to the extent permitted by applicable law, we do not warrant that the product descriptions, prices for products and services, hours of operation or other content available on the Website is accurate, complete, reliable, current, or error-free.
10. INTELECTUAL PROPERTY & COPYRIGHTS
All content available on the Website, including, but not limited to, text, graphics, logos, button icons, images, audio clips, data compilations, and software, and the compilation there of (the “Content”) is the property of Made in Youthland®, our affiliates, our partners or our licensors, and is protected by Portuguese and international copyright laws. The trademarks, logos, and service marks displayed on the Website (collectively, the “Trademarks”) are the registered and unregistered marks of OUAI, our affiliates, our licensors or our partners, in the Portugal and other countries, and are protected by Portuguese and international trademark laws. All other Trademarks not owned by us, our affiliates, our partners or our licensors that appear on the Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us. Except as set forth in the limited license in Section 4 below, or as required under applicable law, neither the Content, the Trademarks, nor any other portion of the Website may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in full or in part, for any purpose without our prior written consent. However, feel free to share it, always mentioning us.
Made in Youthland® is a registered brand owned by its company ActiveYouth Lda – An active legal company that is registered in Lisbon, Portugal.
Let us know if you find any information that you think it’s not right.
11. THIRD PARTY LINKS
We are not responsible for the content of any off-Website pages or any other websites linked to or from the Website. Links appearing on the Website are for convenience only and are not an endorsement by us, our affiliates or our partners of the referenced content, product, service, or supplier. Your linking to or from any off-Website pages or other websites is at your own risk. We are in no way responsible for examining or evaluating, and we do not warrant the offerings of, off-Website pages or any other websites linked to or from the Website, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and websites, including, without limitation, their privacy statements and terms and conditions. You should carefully review the terms and conditions and privacy policies of all off-Website pages and other websites that you visit.
12. USE OF COOKIES
Cookies are pieces of information which a website transfers to your computers hard disk for record-keeping purposes. Cookies can make a web site more useful by personalizing information for visitors and by storing information about your preferences on our site. The use of cookies is an industry standard, and many major websites use them to provide useful features for their customers. It is our policy to use cookies only for the following purposes:
- To identify you
- To customize our site for you
- To help improve navigation
Most browsers are initially set up to accept cookies. If you prefer, you can set your browser to reject cookies but you may not be able to take full advantage of our web site if you do so.
We use tracking technology to better understand site traffic patterns and use. However, none of the information collected via tracking technology is personally identifiable information.
13. APPLICABLE LAW
We would like to inform our customers and friends that any dispute arising between a customer and us will be settled in accordance with Portuguese & European Union Legislation.
14. DISCLAIMER
We strive, to the fullest extent possible, to provide accurate and updated content on our website. Unfortunately, there may occasionally be price changes, sold out goods or other unintentional errors on our site. We reserve the right not to be liable for these errors or changes. We are young and willing to learn, so if you notice something that you feel it might not be right, let us know and send us an e-mail: hello@madeinyouthland.com and we’ll correct the mistake right away.
The provided information on this website is for informational and educational purposes only, and the content herein is not intended to and does not provide medical advice, processional diagnosis, treatment or services. Nothing herein should be construed as rendering a determination of medical necessity or appropriateness of proposed treatment for any aliment. If you are allergic to something or have doubts about possible allergic reactions with some of our products, we advise you to get medical advice prior to use/purchase anything.